What's the whole order procedure?
1).Inquiry with interested type, quantity through e-mail or directly calling.
2).Negotiate all details about this order.
3).Tell consignee information to make ProformaInvoice.
4).Arrange production as advanced payment reached.
5).Ship out goods as the balance payment received.
6).Send out B/L, CO, and other documents that customers required.
7).Customers signed the good, and engineer fly there to installation.
8).After-sale department call back to survey the customers' satisfication.
What's the Warranty?
1 year after installation. And all life-time maintain.Life-time warranty. Any problem caused by our party within one year from the date of shipment, we will provide free spare parts for the repairment. After one year, we can provide the spare parts, but the user should pay for the related cost, including cost of the spare parts, delivery cost etc.
Are customized products accepted?
Yes, of course customized products is acceptable. Just communicate with us.